At NonaFace, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose your information when you visit our website [www.nonaface.com] (the “Site”) or use our smart beauty devices and associated mobile applications.
1. INFORMATION WE COLLECT
A. Personal Information You Provide We collect information that you voluntarily provide when you make a purchase or contact us, including:
- Name, shipping address, and billing address.
- Email address and phone number.
- Payment information (processed securely by our third-party payment processors).
B. Visual Data (Camera Usage) – CRITICAL PRIVACY NOTICE 📷 Our Visual Blackhead Remover products utilize a built-in camera to provide a real-time visual stream via our mobile application.
- Local Processing Only: All visual data, images, and video streams captured by the device are processed locally on your smartphone.
- No Server Storage: We do not upload, store, or share your skin images or videos on our servers. Your visual data remains entirely under your control and is not accessible by NonaFace or any third parties.
C. Information Collected Automatically When you visit the Site, we automatically collect certain information about your device, including IP address, time zone, and cookies to improve your shopping experience.
2. HOW WE USE YOUR INFORMATION
We use the collected information to:
- Fulfill and ship orders and process payments.
- Communicate with you regarding customer support and order updates.
- Screen for potential risk or fraud.
- Provide you with information or advertising relating to our products (subject to your preferences).
3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties only to help us provide our services. For example:
- Platform Providers: We use WordPress and WooCommerce to power our online store.
- Payment Processors: We use PayPal and Stripe to process payments. We do not store your credit card details.
- Logistics Partners: We share your address with shipping carriers (e.g., USPS, DHL, FedEx) to deliver your products.
4. YOUR RIGHTS (GDPR & CCPA COMPLIANCE)
A. European Residents (GDPR) If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
B. California Residents (CCPA) If you are a resident of California, you have the right to:
- Request disclosure of the categories and specific pieces of personal information we collect.
- Request deletion of your personal information.
- Right to Opt-Out: We do not sell your personal data. You have the right to direct us not to sell your personal information at any time.
5. DATA SECURITY
We implement a variety of security measures to maintain the safety of your personal information. For our camera-enabled devices, we utilize encrypted local transmission protocols to ensure your visual stream is private. We recommend that users always use a password-protected Wi-Fi network.
6. COOKIES
We use cookies to improve your browsing experience and understand how our site is used. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.
7. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@nonaface.com or by mail using the details provided below:
Company: Yi Xian Qingfeng Culture Media Co., Ltd.
Address: No. 26, District D, Dongguan Xincun, Yi County, Baoding, Hebei, China
Email: info@nonaface.com